privacy policy

1. Introduction

Heirloom Oak Farm (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website.

This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website or submit information through our contact and order forms.

2. Information We Collect

We may collect the following information when you use our website:

Personal Information You Provide

When you submit a form, we may collect:

First and last name
Email address
Phone number
Order details (requested produce, quantities, pickup preferences)
Any additional information you voluntarily provide

Automatic Website Data

Like most websites, we may automatically collect:

IP address
Browser type
Device type
Pages visited
General usage data

This information is collected through Wix’s standard website analytics tools.

3. How We Use Your Information

We use your information to:

Respond to inquiries
Confirm and manage produce orders
Coordinate local pickup
Communicate about availability
Improve our website and services

We do not sell, rent, or trade your personal information to third parties.

4. Payment Information

Heirloom Oak Farm does not collect or store payment information directly through this website. If payment is arranged separately (such as in person or via third-party services), those transactions are governed by the privacy policies of those payment providers.

5. Data Storage & Security

Our website is hosted on Wix.com. Wix provides us with the online platform to present our products and services.

Your data may be stored through Wix’s data storage, databases, and general applications. They store your data on secure servers behind a firewall.

While we take reasonable steps to protect your information, no method of online transmission is 100% secure.

6. Cookies

This website may use cookies to:

Improve user experience
Analyze website traffic
Enable basic website functionality

You can adjust your browser settings to refuse cookies if you prefer.

7. Third-Party Links

Our website may contain links to social media or other external websites. We are not responsible for the privacy practices of those websites.

8. Your Rights

You may request to:

Access the personal information we have about you
Correct inaccurate information
Request deletion of your information

To do so, please contact us using the information below.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

10. Contact Information

If you have questions about this Privacy Policy, please contact:

Heirloom Oak Farm
Powhatan, Virginia
kendallene1994@gmail.com